Having to do with physical items for IT. Includes Surface Pros, Printers, Monitors, UPD batteries, and more.

Categories (6)

Printing & Faxing

Please locate information about printing here.

Monitor Issues

This Category offers information regarding monitors issues.

Surface Pro

Locate information and troubleshooting for Surface Pro.

Equipment Transfer

Articles on steps to take to transfer equipment such as laptops, tablets, etc.

UPS (Universal Power Supply) Batteries

Locate information about UPS (Universal Power Supply) Batteries here.

Articles (8)

Create a New Rule in ISE and Apply to a Profile

Here are the steps necessary to create a rule and apply it to an already existing profile.

How to acquire a TCCD owned Hotspot for use off campus

The agreement with Verizon to obtain Hotspots (often called MiFis) for off campus use has expired.   This only affects new requests for TCCD Hotspots for TCCD employees. TCCD employees that already have a Verizon Hotspot can continue to use the Hotspots they have.  
How to acquire a TCCD owned Hotspot for use off campus.

How to request a TCCD iPhone

How to request a TCCD iPhone.

How to Unlock an Extron MLC 226 Control Panel When in Executive Mode

When an Extron MLC 226 control panel is in Executive Mode, the buttons on the panel are unresponsive and flashes red. This article include steps on how to turn off Executive Mode.

Sync Microphone in "Teams" application in Meeting Rooms

How to sync your microphone in Teams application meeting rooms.

Turn-Key Service Delivery Requirements for Apple Line of Products

Vendor Delivery Requirements for Apple Devices.

Updating Your Keyboard Driver

Instructions on updating your keyboard driver.