Knowledge Base

Categories (9)

Google Transition to Microsoft

Find frequently asked questions and answers about the transition from Google Workspace to the Microsoft environment.
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Passwords and Access

Signing in to myTCC email, requesting access and items for users, and guidance for password and access issues.
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Transcripts

How to order TCC student transcripts.
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Payroll and Time and Leave Management

Locate information regarding Time Clock Plus (TCP) and tax forms.
For payroll questions please contact Payroll Support at Payroll.Questions@tccd.edu
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OneIT

Articles and information on all IT services, including EPMO, Canvas, Microsoft products, ClearTouch, video support, etc.
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Records Control Schedules

Records retention rules, find out how long records should be retained by record type.
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Digital Resources and Collection Management

Locate information about Alma (the library platform), and ordering, cataloging, and processing library materials.
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Information Management

Information on Data Governance (eDiscovery), and the Knowledge Management program: the Knowledge Base, Knowledge Articles, file naming, and storage guidelines and resources.
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Records Management and Archives

Locate information about the District Records Management Program and the Archives Department.
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