OneIT

Articles and information on all IT services, including EPMO, Canvas, Microsoft products, ClearTouch, video support, etc.

Categories (10)

IT Business Administration

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ClearTouch

Articles on using the ClearTouch monitors.
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Software

Discover information about various software issues in this Category.
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Technology

Information about technology issues and questions here. This includes, but is not limited to, voicemail set-up/questions, virtual desktops, phones, passwords and access, equipment, and more.
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Canvas

This category answers questions on how to use Canvas.
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EPMO

Articles from the Enterprise Project Management Office (EPMO) including tips to track projects and utilize TCCD's tools.
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TCC Service Center

The TCC Service Center, housed in TeamDynamix or TDX, is a central platform for service management and knowledge management.
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Audio/Video Support

This category contains information about audio, video, media, digital signage, and events.
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Windows/Microsoft 365

Information about Intune; Microsoft 365: Adobe, OneDrive, OneNote, Outlook, and Teams.
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IT Standards and Guidelines

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Articles (4)

Assign Live Tutoring in Brainfuse (Faculty)

This guide instructs faculty how to assign Live Tutoring in Brainfuse, the 24/7 online tutoring available to all students through Canvas. Included in this guide is a video Brainfuse created for Tarrant County College.

Infrastructure Naming Conventions

Naming Conventions for Infrastructure

OneIT - Change Management Workflow

Team Dynamix Statuses