WebEx: E911 Location

Guide Topic

How to update your emergency location address in the WebEx application.

Instructions

Once you login, there will be a pop-up "Emergency Calling Notification". Click OK

For the second pop-up, "Address required for emergency 911 service". Click Add address

You will input your E911 location information -- Please fill it out this form carefully as this is important if you ever call emergency services from your device so they can locate you. Please see example below, number 7 is the most important, please be sure to follow the naming convention carefully.

  1.  Address Nickname: "[Campus Code] - Work" 
  2. Country: United States of America
  3. Address: "[Your Campus' Address]"
  4. City: "[Your Campus' City]" 
  5. State/Province: Texas
  6. Zip Code: "[Your Campus' Zip Code]"
  7. For emergency responders, describe where you are in the building (e.g. floor, corner, landmark): "[Your Campus, Building, and Floor]" 

Example of an E911 form filled out

  • You may add multiple addresses. When you are logged in go to Settings > Calling  > E911 Service > Edit address
    • The same form will pop up filled in, be sure to click Clear address. If you do not it will save over the currently displayed, not add a new
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