Cisco Phone: Transfer a Call

Guide Topic

When you transfer a call, you can wait until the other person to answer. This allows you to make sure that the other person is available to have a conversation with the caller before you remove yourself from the call.

Transfer a Call

1. On an active call, press the More button (…) or press Transfer.

• You can also transfer a person who has been put on hold.

2. Dial the phone number who you want to transfer the call (call reciever) or search for the contact.
3. Talk to the call reciever, when answered.
4. (Optional) Press the line key to return to the held call.
5. (Optional) Press the line key to return to the call reciever phone number.
6. Press Transfer to complete the transfer.

• Before the receiver answers the call, you can also press Transfer and complete the transfer.