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Adobe Creative Cloud: Error: "You don't have access to manage apps"
Adobe Creative Cloud: Error: "You don't have access to manage apps"
Tags
Troubleshooting
Adobe-Creative-Cloud
How To...
Sometimes when installing Adobe Creative Cloud and opening the Desktop Application, one may receive the error:
This can be resolved by changing an .xml file associated with Adobe.
Steps To Implement
Close Adobe Creative Cloud
You may have to go through Task Manager and kill the process "Creative Cloud (32 bit)".
Open File Explorer and Navigate to: C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs
Open "ServiceConfig.xml" in Notepad
Change:
<panel><name>AppsPanel</name><visible>false</visible></panel> to <panel><name>AppsPanel</name><visible>true</visible></panel>
Save the File on the Desktop
Drag the newly Created File on the desktop into the folder C:\Program Files (x86)\Common Files\Adobe\OOBE\Configs and replace the original file.
Reboot
Open up Adobe Creative Cloud; The issue should no longer persist.
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Details
Article ID:
465
Created
Thu 6/16/22 11:46 AM
Modified
Mon 9/18/23 10:09 AM
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Check out this article I found in the Client Portal knowledge base.<br /><br /><a href="https://service.tccd.edu/TDClient/30/Portal/KB/ArticleDet?ID=465">https://service.tccd.edu/TDClient/30/Portal/KB/ArticleDet?ID=465</a><br /><br />Adobe Creative Cloud: Error: "You don't have access to manage apps"<br /><br />How to resolve the error with Adobe Creative Cloud - "You don't have access to manage apps".