Available Knowledge Management Services

What Knowledge Management Services are available? Who may I contact for help?

Services

1. Training and guidance regarding where to store information. See Document Storage Recommendations
2. Training and guidance regarding how to create simple naming conventions for easy sharing and retrieval later. See How to Create Naming Conventions
3. Guidance on how to document and where to store departmental processes and procedures. See Document Storage Recommendations
4. We have a form that will help you off-board employees before they leave your department so that you can capture and document tacit knowledge before it leaves your department.
5. We offer general KM training to your department.
6. We offer information about, training, and guidance regarding email retention guidelines that went into effect January 30, 2023; and the transition from Google Suites to Microsoft the fall 2023.
7. We offer guidance for the transition from paper to digital work products for your department. See How to Implement Digital Storage and Dispose Information
8. We offer training on how to properly tag documents in MS TEAMS for efficient saving and retrieval of information.