How To Request Changes to LibChat Accounts

How To Request Changes to LibChat Accounts

Steps To Implement

1. Visit https://service.tccd.edu and sign in
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2. Once signed in, click your name and select "TDNext"
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3. Click the One IT tab
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4. Click "+New" and select "Service Request Form"
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5. Begin typing "library" into the search field, then select "REQ - Request a Change to Library System"
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6. For each account, please provide the following information in the Details field:
   • Full name (first and last name)
   • Email address (must be xxx@tccd.edu or xxx@my.tccd.edu)
   • Action to be taken (add account, remove access, change chat departments)
   • If adding an account, Which chat department will this person be monitoring?
     • Computer Science/Information Technology
     • Language Learning Center
     • Library Technology Support for Students
     • Math Center
     • Science Learning Center
     • Writing and Reading Centers
     • TCC Libraries
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Screen-shots

Video Examples

Alternate Solutions (contact information, email...