VDI: Respondus Lockdown Browser

Information for early high schools who need to use Resondus Lockdown browser, general information for using pools for Resondus Lockdown, requirements for using lockdown browser.

Requirements

1. Respondus Lockdown Browser requires that the following URL needs to be whitelisted by early high school institutions.
   1. http://cloud.tccd.edu
   2. https://ecloud.tccd.edu
   3. https://tccd.workspaceoneaccess.com
2. Allow popup windows from the above address in all browsers.
3. Permit audio and video sharing to above address
4. Respondus Lockdown Browser at TCC also requires MFA. Please use this link to complete the MFA setup MFA Configuration.
5. A computing device where the client is installed or a web browser that is fully patched and up to date.
6. Please use this link to guide your virtual desktop experience. Virtual Desktop Video

Selecting A pool for specific classes

1. Please use this link for  Student General student pool for all other classes.
2. Please use this link for Information Technology Information technology courses and computer sciences classes. EX: COSC, ITSC, ITNW, ITSE.
3. Please use this link for Graphics  Engineering classes and graphic arts classes. EX: ARTS, ENGR, GISC, CETT.

What is the difference between the client and the web browser?

1. The client has software installed on a computer. The client provides better user experience. The client runs the virtual desktop as an application on the computer.
2. The browser version runs in a web browser. The browser version can be less smooth and more difficult to manage for some users. Users often confuse the start menu and other duplicated features.
3. Users may choose between the client and the browser when getting access to a Virtual Desktop.  We always recommend the client, and we request High schools deploy the Omnissa app to devices that support it (apple os and Windows os).
4. Chrome book users may download the client from the app store or use the browser version.
5. Ipad users are required to download the client from the app store. Respondus will not work without the client installed on an IPAD.
6. If you are installing the client on a TCCD device, please use the company portal and follow the instructions at Install Omnissa Client This also include instructions on how to use the client.
7. You may download the client for personal devices at Client Download.
8. Using the Browser is simple. Click the three dots and click launch from browser on Student desktop.
   1. Open a web browser (ex. Chrome, Firefox, Edge). Navigate to http://cloud.tccd.edu , hit enter to access the VDI environment.
   2. If you are not signed up automatically, enter your TCC email, click Next. Enter your TCC password, click Sign In. You will be prompted for Multi-Factor Authentication. 
   3. Identify the Student desktop icon
   4. Select the three dots on the lower right-hand side of the icon
   5. A sub-menu will appear with additional options. Click Launch from Browser

9. Using the Client is simple. Click the three dots and click launch from client on Student desktop. (The client must be installed)
   1. Open a web browser (ex. Chrome, Firefox, Edge). Navigate to http://cloud.tccd.edu, hit enter to access the VDI environment.
   2. If you are not signed up automatically, enter your TCC email, click Next. Enter your TCC password, click Sign In. You will be prompted for Multi-Factor Authentication. 
   3. Identify the Student desktop icon
   4. Select the three dots on the lower right-hand side of the icon
   5. A sub-menu will appear with additional options. Click Launch from Client

Using the Respondus Lockdown Browser software in VDI.

1. Student, information technology, and graphics pools have Respondus Lockdown Browser installed.
2. Using Respondus Lockdown Browser depends upon what version of Respondus Lockdown Browser a person may need. For example, Lab 2 Respondus Lockdown Browser supports most exams on canvas however, there is a version exclusive to Pearson test. Knowing what version to use depends on the course. Version information should be communicated by your instructor, however if you must launch from the Pearson website, you are using the Pearson version.
3. If you need to use the non-Pearson Respondus Lockdown Browser  please follow the guide at Using Respondus lockdown browser.
4. Here is a video that covers in-depth information at Video.

General Information for Students using VDI

• These are non-persistence images, in case of disconnect students can login within 15 minutes to obtain the same session. The session will be deleted after the assigned time.
• Students should select the proper desktop pools “Students Workspace” , this is critical to obtain the class software.
• Students should save all documents to business OneDrive.
• Any work saved under local user profile will be deleted after logging off.
• WorkspaceOne provides, three categories. Web APP, Virtual App and VDI Desktop

Information Links:

• VDI Support page
• Classic Quiz
• New Quiz
• Respondus eLearning system Training
• VDI Instructional Video