MS Teams: Best Practices for Collaboration

In this Article

Overview

Microsoft Teams is a collaboration app that helps members of the org use any device to stay organized and have conversations. You can use Microsoft Teams to have immediate conversations with members of your staff or guests outside your organization. You can also make phone calls, host meetings, and share files.

MS Teams makes it easy for you to collaborate with colleagues across the Tarrant County College District. 

Inside Microsoft Teams, you can find:

  • Teams: Find channels to belong to or create your own. Inside channels you can hold on-the-spot meetings, have conversations, and share files.
  • Meetings: See everything you've got lined up for the day or week. Or, schedule a meeting. This calendar syncs with your Outlook calendar.
  • Calls: In some cases, if your organization has it set up, you can call anyone from Microsoft Teams, even if they're not using Microsoft Teams.
  • Activity: Catch up on all your unread messages, @mentions, replies, and more.
  • Use the command box at the top to search for specific items or people, take quick actions, and launch apps.

Best Practices

  • Create private teams for sensitive information
  • Create an department-wide team for communication with everyone across your department
  • Create teams for specific projects and apply the right amount of protection based on who should be included
  • Create specific teams for communication with other departments to keep them separate from anything sensitive for your team
  • Mention a user with the @ sign ahead of the users name. The user will receive an alert and be able to respond or chime in on the activity
  • Use the 'Files' tab or channel in your teams to easily share files with other team members

For example, you might create the following teams:

  • Departmental-wide team: This is for everyone within the department to use for day-to-day communications and work across TCC. You can use this team to post announcements or share information of interest for your whole department.
  • Individual teams: Set up teams for smaller groups to collaborate about their day to day work.
  • An external communications team or teams: Coordinate with other departments, teams, and individuals without allowing them into anything sensitive. Set up different channels for specific groups.

When you create a team, here's what else gets created:

  • A new Microsoft 365 group
  • A SharePoint Online site and document library to store team files
  • An Exchange Online shared mailbox and calendar
  • A OneNote notebook
  • Ties into other Office 365 apps such as Planner and Power BI

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