WiFi: Connect to a TCCD Network with Windows 11

Learn how to connect your Windows 11 device to the TCC Wi-Fi network. This guide walks you through finding and joining the correct network name (SSID) so you can get online quickly and securely.

Contents

• Guide Topic
• Connect to the "TCCD" Network
• Connect to the "Guest" Network
• Connect to the “eduroam” Network

Guide Topic

This guide is for Windows 11 computers.

It shows you how to connect to the TCC Wi-Fi network. In this guide, when we say "Wi-Fi" or "Network," we’re talking about something called an SSID — that’s just the name of the Wi-Fi signal your device connects to. The TCC Wi-Fi networks are named like this:

• TCCD (for staff and students, replacing ACC12 and TCCD-Public)
• TCCD-Guest (for visitors, replacing TCCD-Public)
• eduroam (new free worldwide service for registered staff and students)

Connecting to the “TCCD” Network

The “TCCD” network permits all registered staff and students in the TCC system to access their authorized services. If you are not registered, you can use another network called “TCCD-Guest” to get Internet access which is covered further below. 

A laptop will be assumed to have a keyboard or mouse for these instructions.

1. Start your laptop and log in to your Windows account.

2. Turn off any VPNs you may be using—they can block the connection.

3. Look at the bottom-right corner of your screen (the system tray). You’ll see the clock and a globe icon with a small “no” symbol. This means you’re not connected to the internet.

4. Hover your mouse over the globe icon. A message will appear saying: “No internet access – Connections are available.” Click the globe.

5. A menu will pop up. At the top-left, you’ll see “Manage Wi-Fi Connections.”

   1. Make sure the Wi-Fi button is turned on (it should be highlighted).

   2. Click the arrow next to the Wi-Fi button to see available networks.

6. You’ll see a list of Wi-Fi names (SSIDs).

   1. Find and click on “TCCD.”

   2. It should say “Secured” underneath, which means it’s safe to connect.

   3. You can also check the box for “Connect automatically” if you want your laptop to remember this network.

7. Click “Connect.”

1. You’ll be asked to enter your TCCD Windows username and password.

2. After typing them in, click “OK.”

8. You may see another “Connect” button—click it again.

9. A security window may appear asking you to verify the network certificate.

   1. This helps make sure you’re connecting to the real TCCD network.

   2. You can click “Show certificate details” to check.

   3. It should say:

      1. Issued to:ISE-TR.tccd.edu

      2. Issued by: DigiCert

   4. You can then click “Hide certificate details” to close that info.

10. Click “Connect” one last time.

    1. After a few seconds, it should say “Connected, secured.”

    2. You’re now online and ready to use TCCD resources.

11. You’ll notice the globe icon has changed to the Wi-Fi wave icon, showing you’re connected.

12. To confirm, hover over the Wi-Fi icon—it will show the network name.

13. If you have trouble connecting, right-click the Wi-Fi icon and choose “Diagnose network problems.”

14. To disconnect from Wi-Fi:

    1. Click the Wi-Fi icon again.

    2. Then click “Disconnect.”

​​​​​​​

Connecting to the “TCCD-Guest” Network

Anyone visiting a TCCD campus can use the TCCD-Guest Wi-Fi to get online. You’ll create a username and get a temporary password sent to your email. The login will only work on the device you set it up with and lasts for 24 hours.

A laptop will be assumed to have a keyboard and mouse for these instructions.

1. Start your laptop and log in to your Windows account.

2. Turn off any VPNs you may be using—they can block the connection.

3. Look at the bottom-right corner of your screen (the system tray). You’ll see the clock and a globe icon with a small “no” symbol. This means you’re not connected to the internet.

4. Hover your mouse over the globe icon. A message will appear saying: “No internet access – Connections are available.” Click the globe.

5. A menu will pop up. At the top-left, you’ll see “Manage Wi-Fi Connections.”

   1. Make sure the Wi-Fi button is turned on (it should be highlighted).

   2. Click the arrow next to the Wi-Fi button to see available networks.

4. You’ll see a list of Wi-Fi names (SSIDs).

   1. Find and click on “TCCD-Guest.”

   2. You can also check the box for “Connect automatically” if you want your laptop to remember this network.

4. Wait a few seconds. Your browser should open to the “Sponsored Guest Portal.” If it doesn’t, click “Open browser and connect” and choose your browser.

5. Click “Create your Guest account here.”

   • Make a username (no spaces, not case-sensitive).

   • Enter your email address — make sure you can check it quickly (your phone is a good option).

   • You’ll have about 5 minutes to fill out the form. If it times out, click “Retry.”

   • Fill in all required fields (marked with an asterisk).

6. Click “Register.”

   • Your username and password will be emailed to you.

   • You’ll be taken back to the login page — enter your username and password to sign in.​​​​​​​

7. Click “Continue.”

​​​​​​​​​​​​​​

• You’re now connected to the internet!
• Your access lasts for 24 hours.
• Save your password somewhere safe — a quick phone screenshot works great.

Connecting to the “eduroam” Network

Eduroam is a shared Wi-Fi network used by many colleges worldwide. If your school is part of eduroam, you can use your school login to connect at any participating campus. For example, if you’re a TCCD student visiting UTA, you can log in to eduroam there with your TCCD username and password.A laptop will be assumed to have a keyboard and mouse for these instructions.

1. Start your laptop and log in to your Windows account.

2. Turn off any VPNs you may be using—they can block the connection.

3. Look at the bottom-right corner of your screen (the system tray). You’ll see the clock and a globe icon with a small “no” symbol. This means you’re not connected to the internet.

4. Hover your mouse over the globe icon. A message will appear saying: “No internet access – Connections are available.” Click the globe.

5. A menu will pop up. At the top-left, you’ll see “Manage Wi-Fi Connections.”

   1. Make sure the Wi-Fi button is turned on (it should be highlighted).

   2. Click the arrow next to the Wi-Fi button to see available networks.

4. You’ll see a list of Wi-Fi names (SSIDs).

   1. Find and click on “eduroam.”

   2. It should say “Secured” underneath, which means it’s safe to connect.

   3. You can also check the box for “Connect automatically” if you want your laptop to remember this network.

5. Click "​​​​​​​Connect"

1. You’ll be asked to enter your TCCD Windows username and password.

2. After typing them in, click “OK.”

6. Click “Connect” one last time.

   1. After a few seconds, it should say “Connected, secured.”

   2. You’re now online and ready to use TCCD resources.

7. A security window may appear asking you to verify the network certificate.

   1. This helps make sure you’re connecting to the real TCCD network.

   2. You can click “Show certificate details” to check.

   3. It should say:

      1. Issued to:ISE-TR.tccd.edu

      2. Issued by: DigiCert

8. You can then click “Hide certificate details” to close that info.

9. To learn more about eduroam’s extensive services, go to: https://eduroam.org/what-is-eduroam (opens in new tab, external site)